Regional Technical Center to provide one-on-one telecommunications advice at Murrumbateman Field Days

Residents of Murrumbateman will be able to take advantage of the Regional Tech Hub (the Hub) when visiting Murrumbateman Field Days on October 15-16.

The hub is part of the Australian Government’s $220 million Enhanced Regional Digital Connectivity program, helping regional, rural and remote Australians navigate often confusing phone and internet connectivity options, and related technical issues. The hub offers primary web, chat, email, and phone contact options to provide one-on-one technical support in addition to contextual services at community events.

The 2018 Regional Telecommunications Review found that regional consumers face a number of unique barriers to digital access, including a complex web of connectivity options and insufficient knowledge of how to use different technology and problem solving. The Hub aims to provide independent and factual information on the digital choice of people in the regions.

Residents of Murrumbateman and surrounding areas will be able to speak one-on-one with a Hub team member about issues that affect them.

Local residents who are unable to attend the event can use Regional Tech Hub resources at regionaltechhub.org.au or access help via the callback service on 1300 081 029.

Quotes attributable to the Minister of Communications, the Honorable Michelle Rowland MP:

“The Regional Tech Hub is an Albanian government-backed initiative that helps people in regional, rural and remote areas of Australia navigate various digital technologies. I encourage residents of Murrumbateman to take advantage of this tour and get personalized technology advice if you are having connectivity issues.

“For those who live and work in areas outside of our major cities, accessing and troubleshooting phone and internet connectivity can be more complex for a variety of reasons. The Hub helps people address these challenges and ensures that communities can reap the benefits of an increasingly digital society.

Quotes attributable to the Minister of Regional Development, Local Government and Territories and the Member of Parliament for Eden-Monaro:

“A key part of ensuring our community reaches its full potential is getting and staying connected to reliable telecommunications services. Many people in our regional towns like Yass, Murrumbateman and surrounding areas understand the barriers to digital access, and it is welcome that our government is working hard to provide support to Eden-Monaro communities to address individual issues. .

“The Regional Tech Hub will be present at Murrumbateman Field Days on October 15 and 16. This is a great opportunity to get telecom advice, but if you can’t get there, be sure to visit the website or contact the team on the hotline or via live chat.

Background

The hotline (1300 081 029) is available (AEST):

Monday: 12 p.m. – 5 p.m.

Tue: 12 p.m. – 5 p.m.

Wed: 9 a.m. – 2 p.m.

Thu: 9 a.m. – 2 p.m.

Fri: 9:00 a.m. – 2:00 p.m.

It is possible to leave a message for a member of the team to call back outside these hours.

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