Oxford City Council issues advice for the homeless

Oxford City Council has released important information for people experiencing homelessness during the warm season.

A City Council spokesperson said: ‘No one should have to sleep rough and everyone can do something to help.

“We have the following tips for anyone who wants to help people who are homeless in hot weather.”

READ MORE: EMERGENCY SCHOOL CLOSURES: Oxfordshire schools closed due to heatwave

Report a problem about someone:

If you are concerned about a rough sleeper, contact the Oxford Street Population Awareness Team (OxSPOT).

To give details of a rough sleeper – including their location – call OxSPOT during office hours on 07590 862049 or email [email protected]

You can also report a problem via the StreetLink website or app, or by calling 0300 500 0914.

If you think someone’s health is in immediate danger, call 999.

Daytime benefits

Homeless people can avoid the sun and get food, showers and shade during day services.

The City Council funds day services provided by The Gatehouse and The Porch Day Centre.

The Gatehouse is at 10 Woodstock Road while the Porch Day Center is at Magdalen Road.

Other services

The Oxfordshire Homeless will open O’Hanlon House from noon to 7 p.m. for anyone rough sleeping who wants protection from the sun.


OxSPOT will provide water, cups and sunscreen to people on the streets during its daily rounds, and water is also available during day services.

As part of its campaign to reduce the use of single-use plastic water bottles, Refill has set up a network of refill stations across the city – where people can refill water bottles for free rather than buying a new one.

The Café de la Mairie and all of our leisure facilities have joined the Refill scheme.

This story was written by Sophie Perry. She joined the team in 2021 as a digital reporter.

You can contact her by email: [email protected]

Follow her on Twitter @itssophieperry

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