Need advice: A 1 lac rupee maintenance bill for my 2012 Ford Fiesta

I plan to keep the car another 5 years minimum (no demanding reason for an upgrade/change).

BHPian hardip recently shared this with other enthusiasts.

Hi guys,

I wanted an expert opinion and advice from you on the maintenance invoice we received for our Ford Fiesta.


  • 2012 new Fiesta and we had it as pre-loved
  • We have added approximately 47,000 over the past 6.5 years. So in total its 87,000 KM

Future use:

  • Moderate use by parents in native
  • 99% with driver (different person depending on availability)
  • Plan to keep the car another 5 years minimum (no compelling reason for an upgrade/change)

As part of the regular periodic maintenance, Ford gave as an invoice more than 1L (attached the approximate estimate and the photos shared with us)

Other questions:

  • Based on the usage mentioned above and considering the fact that Ford has left the Indian market, is it okay to spend 1 liter on the car?
  • Based on the spare parts mentioned in the quotation, do you have any questions to ask/confirm before we give the green light?
  • Also, based on the pictures, how bad is the shock, does it need immediate replacement or can it be changed
  • All reliable FNG in (in and around) Tirunelveli

Here is what BHPian Fanaticon Wheels should say about it:

Purely based on cost (I leave the repair comments for those with more expertise), I think you should reconsider, or get another quote from a reliable FNG.

1 Lakh on a Fiesta can mean you are going to spend close to 30% (or even more?) of the car’s value on repairs.

I think you should take a few more quotes for the repair – I’m sure you’ll get some credible FNGs that handle out-of-warranty Fords. You may want to check the Team-BHP directory to find reliable FNGs in Bangalore that handle Ford repairs.

Here is what Fast and Furious BHPian should say about it:

You should first try to list the problems you have on the car.

Please also type everything written on the job card – too difficult to read. Ever since a job card was created, the A$$ started working on it, I presume?

Good to take the car to an FNG in Tirunelveli and have a thorough check done. That’s pretty hefty having a 1L bill – having said that the new Fiesta isn’t exactly cheap to replace some parts like clutch/suspension etc. – you are considering a bill of 25Ks with these replacements.

I have just completed a clutch overhaul + engine bed replacement which has set me back about 28,000km or so and this is a suspension overhaul at 81,000km – estimate is of around 25,000.

Here is what BHPian GForceEnjoyer should say about it:

Hello, it would be a big help if you could type the items on the work card. It’s really hard to read on the pictures. Based on the information you provided and the usage pattern, you can proceed and fix major issues like hanging. Fiestas are mechanically sound (I speak from the experience of having one in our garage for almost 16+ years). If you choose to go this route, I still advise you to take a second opinion from an independent mechanic. With the Fiesta discontinued, the prices for spare parts are exorbitant. A suspension that lasts over 80,000 km on Indian roads is a miracle, so it’s more than reasonable to expect it to wear out and need replacing. However, a second opinion could help regarding the clutch, as it is possible that an overhaul (not an outright replacement) could fix the problem.

I might also do something about an air conditioning belt from the pictures, which may require some attention if you’re having trouble running it. But a typed list of items on the job board will really help us give you better feedback.

Here is what BHPian sagarpadaki should say about it:

The shock absorbers are definitely gone. It makes sense to also change the strut mounts and bearings. At the rear, only the shock absorbers are sufficient.

If there is a leak, the clutch master cylinder must be replaced.

The timing belt must be replaced at 10 years.

I think the above is mandatory. The other elements you can take a call based on its impact on your driving experience.

Also, one feedback I got from a nearby FNG is that it’s hard to get spare Ford parts on the open market at MRP. Most spare parts are sold at a higher price (15%-20% compared to MRP) by removing the MRP sticker. Keep this aspect in mind if you go to FNG. You can’t save much on FASS. Perhaps to save on labor cost, have the repair done from a FASS in a tier two or tier three city where labor costs are lower. But for parts, stick to genuine Ford replacement parts.

Read BHPian’s comments for more ideas and information.