Citizens Advice branch celebrates 20 years serving Argyll and Bute

Argyll and Bute Citizens Advice Bureau (CAB) will mark 20 years of service to the community this weekend.

Since May 7, 2002, the association has offered free, confidential and independent advice.

It provides services related to various topics, such as housing, benefits, work, debt and family.

Based in Lochgilphead, the CAB provides services over the phone, in person, via email and via video links.

Manager Jen Broadhurst said, “It’s been a great milestone and I’m so proud of all the staff and volunteers who have done such a great job during this time.

“It is important to recognize the commitment of the whole team.

“In the past year alone, our volunteers have donated over 3,000 hours.

“The service provided by the office has never been more needed as the cost of living crisis is hitting people really hard right now, especially in rural areas, and we remain focused on our job of helping the people.

“Whatever your problem, remember that the office is there to help you. The main cases we see are financial – debts, benefits or people simply unable to pay their bills.

“But we also see a lot of legal situations, such as discrimination or disputes with landlords or employers.”

Long-time CAB volunteer Helen Kessell added, “Our office has changed so much since I started.

“Back then, everything was on paper and we didn’t have the technology we have today.

“And I must say that the CAB has evolved very well with this technology.

“Nowadays people can access our advice without having to leave their homes, distance is no longer an issue and it helps us support everyone no matter where they live in Argyll and Bute .”