Some passengers have seen their mid-term holiday plans upended, after airlines such as TUI and EasyJet canceled dozens of flights from UK airports.
With travelers also facing long check-in queues at some airports, the huge demand for overseas flights has led to travel chaos. The problems have raised fears that the looming summer holiday season could be seriously disrupted.
A combination of staff shortages and increased passenger numbers following the lifting of travel restrictions has led to serious problems at a number of airports.
READ MORE: Tui, Jet2, Easyjet British Airways: what to do if your flight is canceled and how to get compensation
As a result, many people wonder: what would happen to the rest of their package holiday if their flight was cancelled? Here’s what travel industry body ABTA has to say.
What happens to the remainder of a vacation package if your flight is cancelled?
ABTA – a body representing travel agents and tour operators – advises travelers that if they have booked a package holiday and their flight is cancelled, they are entitled to a suitable alternative flight or, if not not possible, to a full refund.
Package holidays are defined as holidays lasting at least 24 hours or including one overnight stay, consisting of a combination of at least two types of travel services. These services may include the following:
Transport, including flights, coach and train journeys (but not airport transfers)
Accommodation such as a hotel, apartment or villa
Tourist services such as tour guides, where this forms a significant part of the holiday, either because of its cost or its centrality to the trip
However, if you have booked your flights and accommodation separately, this is not considered a package holiday. As a result, ABTA says you may not be able to recover the costs involved.
It will be up to your host to compensate you. However, this will depend on their terms and conditions, and ABTA warns that the final decision may be left to their discretion.
ABTA also recommends contacting your travel insurance provider to discuss what cover their policy offers in situations like this.
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